The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
 Can I access my site with or without the 'www'?
Yes you can access your site with both (www.yourname.com) and without (yourname.com)....
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Can I have a subdomain such as
Yes, you will be able to have your own subdomain, such as "sales.yourdomainname.com"....
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Can I sell goods or services from my site?
Yes. This can be achieved in various ways. By including payment gateway buttons i.e., Buy Now...
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Can I use copyrighted material on my site?
You can use copyrighted material on your site if you have the holders permission to do so. If...
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Can I use Streaming Media on my website?
No, We do not allow the use of Streaming Media on our servers but you can include MP3 files and...
Views: 242
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Do I have unlimited access to edit my site?
Yes. You can edit your site 24 hours a day via cpanel or through your FTP software.
Views: 223
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Do the hosting plans offer a dedicated IP address?
Our hosting plans come with a shared IP address but you may have a dedicated IP addresses for...
Views: 224
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Do your offer or support ASP?
No we do not offer or support ASP on our Linux servers.
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How do I purchase hosting from you?
Go to our hosting page and select a package. Click on 'more information' to view full...
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How long after I sign up will I be able to start uploading my website?
Within minutes of signing up you will receive a welcome email with all the information you...
Views: 210
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How many subdomains can I add to my account?
Each hosting plan allows you to add subdomains. View our hosting package feature page to see...
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How many websites can I add to my hosting account?
Our hosting plans allow you to host one domain and multiple sub-domains or parked domains...
Views: 205
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How much bandwidth or data transfer can I use?
You will be allowed to use as much bandwidth as allotted by the hosting plan that you choose to...
Views: 214
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I am running out of hosting storage space - can I increase my allotment?
Yes you can upgrade your account at anytime within your clientarea, more storage space can be...
Views: 222
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I need a shopping cart for my site can you provide one for me?
A shopping cart is available in your cpanel which can be installed using Fantastico. Please...
Views: 216
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What features are included in my hosting package?
All our hosting plans include Email, FTP, Sub-Domains, Parked Domains, CGI/Perl, PHP, Mailing...
Views: 190
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What platform do your servers run on?
We use CentOS 4.4 i686 on all our servers along with the Apache web server v1.3.37, we...
Views: 231
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Where can I find details of your pricing and hosting package features?
Visit our compare hosting page for full details including features for all our hosting packages.
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Where do I find the free scripts that I can install on my site?
You can find shopping cart, content management system, directories, classifieds and many...
Views: 216
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Will I have access to Microsoft FrontPage extensions?
Yes. We support all versions of Microsoft 98, 2000, 2002, 2003.
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Will there be forced advertising on my site - things like banner ads or popup ads?
Not at all. You are paying for webspace that is only yours - no one may put ads on your site...
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